Terms and Conditions - Hedge Trimming Haringey

Welcome to our Hedge Trimming services in Haringey. By engaging with our services, you agree to adhere to the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our service policies.

Service Agreement

Our hedge trimming services are provided under the condition that clients comply with the terms set forth in this document. By hiring us, you acknowledge and accept these conditions.

Scope of Services

Initial Consultation: We begin with a comprehensive assessment of your hedges to determine the best trimming approach.
Trimming and Shaping: Our experts will professionally trim and shape your hedges to enhance their appearance.
Cleanup: Post-service, we ensure that all debris and clippings are removed, leaving your garden tidy.

Client Responsibilities

Clients are expected to:

Provide access to the property at the scheduled service time.
Ensure the area around the hedges is free from obstacles that may impede service delivery.
Communicate any specific requirements or concerns prior to the service date.

Pricing and Payment

All prices are quoted based on the size and complexity of the hedge trimming required. Payment terms are as follows:

Payment Schedule: Full payment is due upon completion of the service.
Accepted Methods: We accept cash, credit/debit cards, and online bank transfers.
Additional Costs: Any unforeseen additional services will be communicated and agreed upon before proceeding.

Cancellations and Rescheduling

We understand that schedules can change. Our policies regarding cancellations and rescheduling are:

You may cancel or reschedule your appointment up to 48 hours before the scheduled time without any penalty.
For cancellations made within 48 hours of the scheduled service, a cancellation fee may apply.

Liability

While we take utmost care in providing our services, certain factors are beyond our control. Our liability policies include:

We are not responsible for pre-existing damage to hedges or surrounding properties.
Any accidental damage caused during the service will be addressed and remedied promptly.
Clients are advised to inform us of any known issues or fragile areas before service commencement.

Health and Safety

Our team adheres to strict health and safety guidelines to ensure a safe environment for both our staff and clients. This includes:

Using appropriate protective gear during service.
Ensuring all tools and equipment are maintained and safe to use.
Following local regulations and guidelines related to garden maintenance.

Privacy Policy

Your privacy is important to us. We commit to:

Protecting any personal information you provide.
Using your data solely for service-related purposes.
Not sharing your information with third parties without your consent, except as required by law.

Dispute Resolution

In the event of any disputes, we strive to resolve them amicably through the following steps:

Direct Communication: Addressing concerns directly with our management team.
Mediation: If direct communication fails, we may engage a neutral third party to mediate.
Legal Action: As a last resort, disputes may be resolved through the appropriate legal channels.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any legal actions related to our services will be subject to the exclusive jurisdiction of the courts in Haringey.

Acceptance of Terms

By scheduling and utilizing our hedge trimming services in Haringey, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.